Privacy policy
Last Updated: 3 March 2025
This Privacy Policy describes how Steinberg Berlin (the "Website," "we," "us," or "our") collects, uses, and shares your personal data when you visit the website noviralondon.de (the "Website"), use our services, make a purchase, or otherwise interact with us through the Website (collectively, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, regardless of whether you are a customer, a website visitor, or another person whose data is collected under this Privacy Policy.
We invite you to read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version of the Privacy Policy on the Website, update the "Last Updated" date, and take any necessary legal steps.
How We Collect and Use Your Personal Data
To provide the Services, we collect information as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce our terms of service, and protect or defend the Services as well as our rights and the rights of our users or others.
What Personal Data We Collect
The type of personal data we collect depends on how you interact with our Website and use our Services. When we refer to "personal data," we mean information that can identify you, describe you, or be associated with you. The specific categories and types of personal data we collect are described in the sections below.
Information We Collect Directly from You
The information you provide directly to us through our Services may include:
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Contact Information – including your name, address, phone number, and email address.
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Order Information – including your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account Information – including your username, password, security questions, and other account security information.
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Customer Service Information – including the information you provide when communicating with us, such as when you send a message via the Services.
For some features of the Services, you may need to provide certain information about yourself. You may decline to provide this information, but doing so may make it impossible for you to access or use certain features.
Information We Collect About Your Use of the Services
Automatically, certain information about your interactions with the Services ("Usage Data") may be collected. For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage data may include information about how you access and use our Website and your account, including details about your device, browser, network connection, IP address, and other information about your interactions with the Services.
Information We Receive from Third Parties
We may also receive information about you from third parties, including providers and service providers who collect information on our behalf, such as:
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Companies that support our Website and Services, such as Shopify.
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Our payment processors who collect payment information (e.g., bank account, credit or debit card data, billing address) to process payments, fulfill orders, and provide the requested products or services to fulfil our contract with you.
When you visit our Website, open or click emails we send, or interact with our Services or ads, we may automatically collect some information through technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.
All information we receive from third parties will be handled according to this Privacy Policy. See also the section below: Websites and Third-Party Links.
How We Use Your Personal Data
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Providing Products and Services. We use your personal data to provide the Services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications regarding your account, purchases, returns, exchange requests, or other transactions, creating, managing, and administering your account, organising shipping, assisting with return and exchange requests, and other account-related functions. We may also improve your shopping experience by allowing Shopify to synchronise your account with other Shopify services you wish to use. In such cases, Shopify processes your data in accordance with its own Privacy Policy.
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Marketing and Advertising. We may use your personal data for marketing and advertising purposes, such as sending you marketing messages via email, SMS, or post, and showing you advertisements for products or services. This includes using your personal data to better personalise the Services and ads on our Website and other websites. If you are based in the EU, the legal basis for this data processing activity is our legitimate interest in selling our products in accordance with Article 6(1)(f) of the GDPR.
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Security and Fraud Prevention. We use your personal data to detect, investigate, and combat fraudulent, illegal, or harmful activities. If you choose to register for the Services and create an account, you are responsible for the security of your login credentials. We recommend that you never share your username, password, or other access information with third parties. If you believe your account has been compromised, please contact us immediately. If you are based in the EU, the legal basis for this data processing is our legitimate interest in ensuring the security of our Website for you and other customers in accordance with Article 6(1)(f) of the GDPR.
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Communication with You and Service Improvement. We use your personal data to provide customer service and improve our Services. This is in our legitimate interest to respond to your requests, provide you with an effective service, and maintain our business relationship with you, in accordance with Article 6(1)(f) of the GDPR.
Cookies
Like many websites, we use cookies on our Website. For specific information about the cookies used in our Shopify store, please visit https://www.shopify.com/legal/cookies. We use cookies to manage and improve our Website and Services (including storing your actions and preferences), to conduct analytics, and to better understand user interactions with the Services (in our legitimate interest to manage, improve, and optimise the Services). We may also allow third parties and service providers to use cookies on our Website to personalise the Services, products, and advertisements.
Most browsers accept cookies by default, but you can configure your browser to reject or delete them. Please note that removing or blocking cookies may affect your user experience and make some features of the Services unavailable.
How We Share Your Personal Data
Under certain circumstances, we may share your personal data with third parties to fulfil the contract, for legitimate purposes, and for other reasons covered by this Privacy Policy. These cases may include:
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With providers or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer service, cloud storage, order fulfillment, and shipping).
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With business partners and advertising partners to offer you services and advertising.
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With your explicit consent, e.g., to ship products or interact via social widgets or login integrations.
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With our affiliates or within our corporate group, in our legitimate interest to operate our business successfully.
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In connection with a business acquisition, merger, or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce the terms of service, and protect or defend the Services, as well as our rights and the rights of users or others.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, you can contact us by email at info.steinbergberlin@gmail.com.